- 23 New Drum Street, London, England, United Kingdom, E1 7AY
- 201555234299
- info@caducs.com
You can request a service by selecting the one that suits your needs, then contacting us through the communication channels provided on the website. Send the details of your request, and a specialized representative will reach out to you to activate your request and begin the process.
You can submit a cancellation request if no more than 24 hours have passed since placing the order. In this case, you will be eligible for a refund. If work has already begun, the specialized team will assess the situation and provide you with the relevant details regarding the decision.
Yes, the platform is committed to ensuring and safeguarding customer rights. From the moment you request our services, you receive full privileges that protect your rights. We always strive to deliver services in a way that meets your satisfaction.
The timeframe depends on the type of service requested and the nature of the project. The duration is flexible and varies from one project to another. In all cases, an estimated delivery date is provided upon order placement, and we keep clients updated step by step until completion, ensuring their satisfaction with the service quality.
Yes, but in this case, the completion time and cost will be adjusted based on the requested additions. It is always recommended to specify all project details from the beginning to avoid any future complications. Generally, we strive to provide clients with suitable suggestions during the agreement phase.
Yes, modifications are a right we guarantee to our clients, as long as they fall within the original agreement. If the modification includes additional work beyond what was initially agreed upon, it will be treated as a new request in terms of time and cost.
Yes, clients have the right to request modifications within 14 days from the delivery date. If this period has passed, the request will be treated as a new project, requiring a new agreement. Therefore, we recommend reaching out as soon as possible when requesting modifications.
Yes, to request a service on the platform, the payment for the service must be submitted to begin execution. For multi-phase projects, we offer features and facilities for payment processes, and we deliver the project to the client in different phases.
The platform offers various payment methods to suit everyone, including smart cards, bank transfers, PayPal, and Western Union transfers. We always strive to provide payment options that make the process easier for the client, wherever they may be.
We always provide clients with the opportunity to request modifications, and we don't deliver the entire project at once to ensure client satisfaction. If the work doesn't align with your expectations, you will identify this from the first phase of delivery, and we will make every effort to meet your expectations and exceed them.
Yes, the platform provides many features, including post-sale support services, which are tailored to the nature of the project. The features vary based on the initial agreement with the client. You can inquire about any details you need by contacting us directly.
If the client wishes to complete the work in a shorter time than initially agreed upon, the platform provides various alternatives to deliver the project faster. This will involve an additional cost on the original price, and the order will be treated as urgent, while maintaining quality in every detail.
Personal contact information and detailed project specifications are required. It is preferable to send samples similar to the requested service. Sometimes, we may ask clients to conduct a video call to discuss details, especially for projects that require understanding the client's ideas, such as design and website/app development.
Yes, the platform provides clients with samples of previous completed projects to review the quality of work before placing an order. During the execution of the client's project, we keep them updated step by step and show progress regularly.
Caducs specializes in business development, innovation, and digital solutions. We help businesses scale and adapt to evolving market needs with strategic expertise and technology-driven approaches.
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